With Blys you are in complete control when it comes to getting the wellbeing support you need. From the date, time and location of your booking, the treatment you’re after and the provider who visits, you decide.
Frequently Asked Questions
What services can you claim under NDIS?
As every person living with a disability has different needs, the services an NDIS participant can claim using their NDIS funding will differ from person to person. Your NDIS funding is there to provide you with the support you need for your disability and the support you need to work towards your goals.
Under the capacity-building budget of an NDIS plan is where you may be able to access funding categories that support building your capacity to participate in daily activities and health and wellbeing support required because of the impact of disability. Mobile massage therapy and mobile physiotherapy may be covered under your capacity-building budget, however, it is always important to check with your NDIS support coordinator what is covered before placing a booking to ensure your funding will cover this. If you are paying privately you can instantly book these services with Blys.
How can Blys support self-managed NDIS participants?
Blys works with thousands of NDIS participants and people living with a disability across Australia to help them access the well-being support services they need to meet their goals. The beauty of Blys is, our network of independent, qualified mobile providers travel straight to you with all equipment with them, providing convenience and accessibility for your care needs.
Providers can supply additional NDIS compliance information as required and have expertise in working with people living with a disability to ensure a comfortable and personalised experience tailored to your physical mobility and wellness goals.
Can I use my NDIS funding to book through Blys?
If you’re a self-managed NDIS participant looking to use your NDIS funding on mobile massage or physiotherapy, it is important to always check with your Plan Manager whether these services are covered under your NDIS fund and capacity building budget. If one or both of these services are covered, simply complete an enquiry form today and one of our friendly account coordinators will be in touch with a quote within 24hrs.
If the services you would like to book are not covered under your NDIS funding, you can still book these through Blys and request a provider who is able to tailor the treatment to your disability requirements. You will follow the same process of completing an enquiry form and then paying privately.
Can the treatment be modified according to disability?
It sure can.
To ensure that we can best support your client’s needs, please make sure to leave some notes about it, in the “Note to your Therapist” section of our online booking page.
Alternatively, you can contact our dedicated Customer Support team via the chat on our app or website, or via our toll-free, 02 5944 3897, so that we can find a service provider on our platform who specialised in offering treatments for clients with disabilities.
We advise that you always seek medical advice from a doctor regarding whether massage therapy is appropriate.
Which cities and areas can I book in?
Blys operates nationwide with therapists available in all major cities including Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Gold Coast, Wollongong, Newcastle, Central Coast – with more cities coming soon.
Please refer to Our Locations page for the full list of locations.
In Sydney, we cover all areas including Sydney CBD & Inner City, Sydney Eastern Suburbs, Sydney Inner West, Sydney North Shore, Sydney Northern Beaches, Sydney South & Sutherland Shire, Sydney Western Suburbs, The Hills District.
In Melbourne, we serve all areas including Melbourne CBD and Inner Suburbs, Melbourne Eastern Suburbs, Melbourne Western Suburbs, Melbourne Northern Suburbs, Melbourne South Eastern Suburbs, Mornington Peninsula and Geelong.
In Brisbane, we are available across Brisbane City & CBD, Brisbane Southside, Brisbane Northside, Bayside, Redlands, and surrounding areas such as Gold Coast, Sunshine Coast and Byron Bay.
In Adelaide, we are available across Adelaide City & CBD, Adelaide Hills and Adelaide Northern Suburbs, and all areas of Metropolitan Adelaide.
In Perth, we are available across Perth City & CBD, Perth Northern Suburbs and Perth Southern Suburbs, and all areas of Metropolitan Perth.
What times can I book a NDIS massage?
You can book massages 7 days a week from 6 am to 11 pm, including public holidays. These hours refer to the first and last available appointment start times.
Can I pick the therapist?
Yes, you have the option to choose between a male or a female therapist when making your booking. (or select ‘either’ if you just want a good massage and don’t mind)
And if you’re a returning customer, you’ll have the option to request the same therapist from one of your previous bookings.
In order to guarantee you receive a massage whenever you want it, we don’t offer our customers the ability to browse through massage therapists as we have no way of guaranteeing a certain therapist will be available for a certain date/time.
Rest assured, all therapists are qualified and offer the same level of service excellence – so if you book a massage through Blys, you’re guaranteed to get the same 5-star treatment.
