Book Aged Care And Disability Massage, Physio And Personal Grooming

Yes. It is a requirement for providers using the Blys platform to have at a minimum public liability insurance for their mobile business and a current police check. If you require additional compliance information just let us know and we will happily find match you with a provider that meets you or your clients care requirements.

If the NDIA and your Plan Manager have approved support funding for massage therapy or physiotherapy in your capacity building budget, yes you can book a provider who matches your care requirements with Blys. It is important to always check the services you would like to book are approved in your funding before booking to ensure the payment is covered. 

Yes, absolutely. We work with hundreds of aged-care clients across Australia using their HCP to book in-home massage , physiotherapy and personal grooming services such as hair washes, cuts and colour and nail care through Blys. Whether you self-manage your home care package or work with an aged-care plan manager simply get in touch with us, and we’ll take care of the rest.

Yes, absolutely. While the majority of home-care package treatments are delivered through in client homes, the beauty of Blys is that you can book a provider to visit you or a loved one wherever you are. Whether that’s in a nursing homes, respite, retirement or care facility. Get in touch with us and tell us about your care requirments, and we’ll match you with a provider who will tailor their treatments for you.

How much space you need will depend on the treatment you’re booking. For a table massage you will need to have a clear space that is atleast 2m x 1.5m for the table and provider to fit. If you have limited mobility you can request to have the treatment from your bed or chair, simply let us know and we’ll add this to your booking notes.

Yes. If you would like to request your provider of a specific gender simply let us know when completing your enquiry form or if booking instantly online simply select whether you would like a male or female provider and we will do our best to match you with someone suitable.

You may be invited to disrobe, however, please leave briefs/ underwear in place. It is ok if you wish you wear more than this, comfortable, loose fitting clothing is recommended.

The beauty of Blys is that we’re an on-demand booking platform, which you can place a same-day booking and there is an available provider in your area they will be notified to accept. We do always encourage you to book with as much notice as possible to increate the likelihood of your booking being accepted. You will only be charged once your booking is confirmed.

You can book with confidence when you book with Blys. All massage therapists and on the Blys platform must hold a minimum Certificate 4 in Massage Therapy or Diploma in Remedial Massage. 

A providers qualifications, business insurance and police check are vetted prior to joining the platform. If you have additional compliance requirements you would like to request simply let us know and we’ll find you an appropriate provider.

Cancellation fees only apply to confirmed bookings. Depending on the time until your confirmed booking is due to take palce a cancellation fee may apply. 

• For confirmed bookings cancelled more than 24hrs in advance you will be charged a 10% processing fee.
• For confirmed bookings cancelled between 4-24hrs of the start time you will be charged a 50% cancellation fee.
• For confirmed bookings cacnelled less than 24hrs before the scheduled start time you will be charged 100% of the cancellation fee.

You can always request to re-schedule with your provider should you no longer be able to make your confirmed booking time. Read our client cancellation policy.

Providers are available to book on Blys 7 days a week from 6am – 11pm, including public holidays. These hours refer to the first and last available appointment start times.