Blys Homecare: The Smarter Way to Manage Homecare Wellness
If you’re a support coordinator or homecare provider, or a carer, you already know that managing in-home wellness services isn’t as simple as clicking a button though, in an ideal world, it would be. Instead, it’s a constant juggle of booking appointments, handling compliance, tracking invoices, and making sure every client gets the care they need. And when you’re doing all of that manually? Let’s just say it’s a fast track to burnout and client dissatisfaction.
That’s why we created Blys Homecare—a streamlined, stress-free way to manage in-home wellness services for homecare clients. Whether you’re coordinating on behalf of NDIS participants or overseeing a Home Care Package, our platform takes the heavy lifting off your plate.
With Blys Homecare, you can find, book, modify, and oversee in-home wellness services with ease, all while ensuring that clients receive quality care from professional and verified therapists. Plus, with features like automated invoicing, treatment notes, in-app messaging and dedicated account support, you get everything you need in one place without the admin overload.
The Problem: Why Managing In-Home Wellness Services is So Challenging
The demand for in-home wellness services is rising rapidly in Australia. According to the Australian Institute of Health and Welfare, over 1 million people received aged care services in 2022-2023, with 241,000 on a Home Care Package. Add in over 600,000 active NDIS participants, and it becomes clear: there is immense pressure on coordinators and providers to deliver high-quality, timely care.
But here’s the catch—the current system isn’t built for ease.
Managing in-home wellness services comes with endless admin work. Between manually scheduling services, chasing therapist availability, confirming details with clients, and logging progress, the average coordinator spends over 30% of their week on paperwork and admin tasks alone, according to Workforce Insights for the Care and Support Economy.
Let’s break down the common challenges faced:
Endless admin work: Between manually scheduling services, chasing therapist availability, confirming details with clients, and logging progress, the average coordinator spends over 30% of their week on paperwork and admin tasks alone.
Too many calls and emails: Endless back-and-forth with therapists, clients and their families, and service providers makes it hard to stay on top of everything. Delays and double-bookings become inevitable.
Invoice overload: Managing payments is a beast in itself. Between generating invoices, bulk billing, and ensuring NDIS/Home Care compliance, it becomes a logistical headache. One small mistake? Delayed payments.
Lack of transparency: Without a centralised system, key client information gets lost across spreadsheets, emails, and sticky notes. This makes it harder to deliver personalised care and keep track of progress.
When the process is this fragmented, not only does it increase stress for coordinators, but it can impact the quality and consistency of care for clients. The good news? Blys Homecare is here to change that.
The Solution: How Blys Homecare Simplifies Everything
At Blys, we believe that managing client care and wellness should be seamless, efficient, and stress-free, not just for clients, but for the people managing their care. Our platform is designed to help you handle bookings, compliance, invoicing, and reporting effortlessly, so you can focus on delivering the best support possible.
Here’s how Blys Homecare is transforming the way homecare wellness services are managed:
Effortless Booking & Management
Gone are the days of juggling phone calls, emails, and spreadsheets just to schedule a single session. With Blys Homecare, you can manage all bookings in one easy-to-use platform. Support coordinators and package managers can schedule, modify, and oversee client services with just a few taps, reducing time spent on admin work. Need to reschedule a session? No problem. Our platform makes it simple to adjust bookings as needed, without the hassle.
Dedicated Homecare Support
We know that homecare coordination isn’t always straightforward, which is why we offer dedicated support every step of the way. Our experienced homecare team, including dedicated account executives, is here to assist you whenever you need guidance. Whether you have questions about compliance, need help finding the right therapist, or require support with invoices, we’ve got your back.
Custom Client Profiles & Preferences
Every homecare client has unique needs, and keeping track of those details is crucial to ensuring quality care. That’s why Blys Homecare allows support coordinators to create and maintain detailed client profiles, including preferences, medical considerations, and therapist requirements. This means therapists always have the right information at their fingertips, allowing them to provide a more personalised and effective service.
Fully Vetted & Experienced Therapists
Finding qualified, compliant therapists shouldn’t be a guessing game. With Blys Homecare, you get access to a network of verified professionals who meet strict compliance standards. Before assigning a therapist to a booking, you can review their qualifications, background checks, and client feedback, ensuring complete peace of mind. Every therapist on the Blys platform is required to maintain compliance with industry standards, so you can rest assured that your clients are in good hands.
Treatment Notes
Keeping track of session outcomes and client progress is essential for quality homecare. Our Treatment Notes feature allows therapists to document each session, providing detailed progress updates, recommendations, and key observations. These notes can be accessed directly through your Blys online account, ensuring complete transparency and easy communication between coordinators, clients, and therapists.
Recurring Bookings for Continuous Care
For homecare clients, consistency is key. That’s why Blys Homecare allows you to set up automated recurring bookings on a weekly, fortnightly, or monthly basis. No more manual rebooking, just seamless, uninterrupted care. Whether a client needs ongoing physiotherapy, massage therapy, or another wellness service, recurring bookings ensure they receive consistent support without the need for constant scheduling.
Seamless Invoicing & Bulk Billing
Managing invoices shouldn’t be a headache. With Blys Homecare, our platform automatically generates and sends compliant invoices to Home Care Package providers or NDIS Plan Managers. Bulk billing options provide additional flexibility, making the payment process smooth and stress-free. No more chasing down invoices or manually reconciling payments—just simple, automated invoicing that keeps everything in order.
Why Homecare Clients & Coordinators Love Blys
Homecare coordinators, package managers, and clients who use Blys Homecare consistently highlight these benefits:
✅ Time-saving efficiency: Reduce admin work and manage everything from one platform.
✅ Reliable, high-quality therapists: Fully vetted professionals with verified qualifications.
✅ Full transparency: Access client records, treatment notes, and session history at a glance.
✅ Streamlined invoicing: No more invoice chaos—just easy, automated billing that’s NDIS and Home Care Package complaint.
The Future of In-home Wellness is Here
Managing in-home wellness services doesn’t have to be complicated. With Blys Homecare, you get an all-in-one platform that simplifies bookings, enhances transparency, ensures compliance, and makes invoicing effortless. It’s time to say goodbye to the stress of manual coordination and hello to a smarter, more efficient way to manage homecare.
