Please note there are additional fees on public holidays and after hours.
Frequently Asked Questions
What services can you claim under NDIS?
As every person living with a disability has different needs, the services an NDIS participant can claim using their NDIS funding will differ from person to person. Your NDIS funding is there to provide you with the support you need for your disability and the support you need to work towards your goals.
Under the capacity-building budget of an NDIS plan is where you may be able to access funding categories that support building your capacity to participate in daily activities and health and wellbeing support required because of the impact of disability. Mobile massage therapy and mobile physiotherapy may be covered under your capacity-building budget, however, it is always important to check with your NDIS support coordinator what is covered before placing a booking to ensure your funding will cover this. If you are paying privately you can instantly book these services with Blys.
How can Blys support self-managed NDIS participants?
Blys works with thousands of NDIS participants and people living with a disability across Australia to help them access the well-being support services they need to meet their goals. The beauty of Blys is, our network of independent, qualified mobile providers travel straight to you with all equipment with them, providing convenience and accessibility for your care needs.
Providers can supply additional NDIS compliance information as required and have expertise in working with people living with a disability to ensure a comfortable and personalised experience tailored to your physical mobility and wellness goals.
Can I use my NDIS funding to book through Blys?
If you’re a self-managed NDIS participant looking to use your NDIS funding on mobile massage or physiotherapy, it is important to always check with your Plan Manager whether these services are covered under your NDIS fund and capacity building budget. If one or both of these services are covered, simply complete an enquiry form today and one of our friendly account coordinators will be in touch with a quote within 24hrs.
If the services you would like to book are not covered under your NDIS funding, you can still book these through Blys and request a provider who is able to tailor the treatment to your disability requirements. You will follow the same process of completing an enquiry form and then paying privately.
Can the treatment be modified according to disability?
It sure can.
To ensure that we can best support your client’s needs, please make sure to leave some notes about it, in the “Note to your Therapist” section of our online booking page.
Alternatively, you can contact our dedicated Customer Support team via the chat on our app or website, or via our toll-free, 02 5944 3897, so that we can find a service provider on our platform who specialised in offering treatments for clients with disabilities.
We advise that you always seek medical advice from a doctor regarding whether massage therapy is appropriate.
How does Blys NDIS Massage at home work?
Blys is the fastest, easiest, and safest way to get a professional massage in Australia.
We deliver the best massages to your doorstep from $149 – by connecting you to a trusted & qualified therapist in your local area.
No phone calls, no cash payments, no stress about finding the right therapist or making the journey to the clinic and back. You simply make a booking online on our website or massage app, and we will have a qualified & vetted Blys therapist knocking on your door in no time.
Some of our customers describe us as ‘Uber for Massages’.
What types of services can I book through Blys?
You can book Swedish Relaxation Massage, Remedial / Deep Tissue Massage, Sports Massage, Pregnancy Massage and Corporate Massage.
Any of these types can be performed as a Couples Massage – either simultaneously by two therapists, or back-to-back (e.g. first you then your partner) with one.
Blys also allows you to Gift A Massage to a loved one.
To avoid any doubt; all therapists on the Blys platform are professionally qualified and do not offer any sexual massages.
What times can I book a massage?
You can make a booking online 24/7 for appointments starting from 6 am to midnight, including public holidays. These hours refer to the first and last available appointment start times.
Please note there are additional fees on public holidays and after-hours.
What happens if there are no therapists available?
In the unlikely event that there are no available therapists in your area for your in-home massage, we will get in touch with you as soon as possible to check whether you wanted to reschedule, or cancel. (Note: we don’t charge you unless your therapist is confirmed, so no stress about being out of pocket for a service you haven’t received).
Can I get a massage near me?
Of course you can! Blys has therapists all around Australia with greater expansions to come. Because we are a mobile platform, we rely on local massage therapists becoming a part of the Blys network to connect with clients around the country. If you’re searching for massage near me, simply make a booking request through our website or mobile app and have a professional, qualified and trusted massage therapist come right to your door.
I have a client who’d like to arrange recurring bookings with Blys using their NDIS funding. Can you help?
Absolutely, we’d be delighted to help you find a qualified service provider for your client. After getting your account set-up, simply get in touch with your dedicated account manager to have this arranged.
Which cities and areas can I book in?
Blys operates nationwide with therapists available in all major cities including Sydney, Melbourne, Brisbane, Adelaide, Perth, Adelaide, Canberra, Gold Coast, Wollongong, North Sydney, – with more cities coming soon. Please refer to Our Locations page for the full list of locations. In Sydney, we cover all areas including Sydney CBD & Inner City, Sydney Eastern Suburbs, Sydney Inner West, Sydney North Shore, Sydney Northern Beaches, Sydney South Sutherland Shire, Sydney Western Suburbs, The Hills District. In Melbourne, we serve all areas including Melbourne CBD and Inner Suburbs, Melbourne Eastern Suburbs, Melbourne Western Suburbs, Melbourne Northern Suburbs, Melbourne South Eastern Suburbs , Mornington Peninsula, and Geelong . In Brisbane, we are available across Brisbane City & CBD, Brisbane Southside, Brisbane Northside, Bayside, Redlands, and surrounding areas such as Gold Coast, Sunshine Coast and Byron Bay . In Adelaide, we are available across Adelaide City & CBD, Adelaide Hills and Adelaide Northern Suburbs, and all areas of Metropolitan Adelaide. In Perth, we are available across Perth City & CBD, Perth Northern Suburbs and Perth Southern Suburbs, and all areas of Metropolitan Perth.
What times can I book a NDIS massage?
You can make a booking online 24/7 for appointments starting from 6 am to midnight, including public holidays. These hours refer to the first and last available appointment start times.
Can I pick the therapist?
Yes, you have the option to choose between a male or a female therapist when making your booking. (or select ‘either’ if you just want a good massage and don’t mind)
And if you’re a returning customer, you’ll have the option to request the same therapist from one of your previous bookings.
In order to guarantee you receive a massage whenever you want it, we don’t offer our customers the ability to browse through massage therapists as we have no way of guaranteeing a certain therapist will be available for a certain date/time.
Rest assured, all therapists are qualified and offer the same level of service excellence – so if you book a massage through Blys, you’re guaranteed to get the same 5-star treatment.
Do I need to provide anything for my mobile massage?
Nope! All mobile massage therapists bring everything needed for a perfect home massage; professional table, fresh sheets and towels, essential lotion/oils, soothing music, and most importantly – the best hands in the business!
You are welcome to use your own table, towels, sheets or music if preferred.
All we need is space to set up the table (about 1m x 2m) which fits in small apartments too.
Occasionally a small/folding chair may be requested, but most massage therapists can bring their own stool if needed. Since your body temperature can drop slightly during a home massage, please ensure the room is at a comfortable setting for you.
Can I use my NDIS funding or Home Care Package to book through Blys?
Yes, absolutely. You can book home-care massage from HCP. We work with hundreds of NDIS and HCP recipients across Australia – either directly through self-managed funds, or through agencies and support coordinators. Please simply contact our team at hello@getblys.com.au or 02 5944 3897 to speak to one of our friendly customer support staff.
Can the treatment be modified to my disability?
It sure can.
To ensure that we can best support your individual needs, please make sure to leave some notes about it, in the “Note to your Therapist” section of our online booking page.
Alternatively, you can contact our dedicated Customer Support team via the chat on our app or website, or via our toll-free, 02 5944 3897, so that we can find a service provider on our platform who is specialised in offering treatments for clients with disabilities.
We advise that you always seek medical advice from a doctor regarding whether massage therapy is appropriate.
Why should I choose Blys?
The benefits of massage therapy are undeniable: decreased stress, improved quality of sleep, increased mental clarity, and reduced pain. Unfortunately, finding time in your busy schedule to travel to and from the massage therapist’s location plus the session time isn’t always feasible. Blys mobile massage platform brings therapeutic services to your home, hotel or office in as little as an hour anywhere in Sydney, Melbourne, Brisbane, Adelaide and Perth.
While relaxing in a serene spa may sound enticing, therapeutic massage in your own home can be even more beneficial. There is greater flexibility in focusing on your well-being when travel time is eliminated. Whether you’re working around school schedules, nap time, or conference calls, all mobile massage therapists work to your schedule so you have more time to soothe yourself.
Blys is 100% Australian owned and operated.
How much does it cost to book a home massage service?
You can book a home massage from as little as $149.
The price includes travel, parking, all equipment such as fresh towels or linen, natural oil, soothing music, a professional massage table (or massage chair if required), and a full body massage from a qualified therapist.
What is your payment policy for servicing NDIS clients?
We usually require payments as soon as your booking request is confirmed. However, we are pretty flexible, and we are willing send invoices if that’s what you prefer.
Which Line Item Number the funding should be taken out from?
Your plan manager will need to provide us with the line item number in order to use the service. Link here